The little town of Pinewood can't wait for Christmas this year. They're going to celebrate by putting up a giant Christmas tree in the town square, and asking all the townspeople to hang a Christmas wish on its branches. Everyone is feeling very festive, including nine-year-old Lily - although she's not sure she believes in wishes. Then a very strange storm blows in, scattering all the wishes...

...and Lily wakes up the next morning to a bit of a surprise. Bug, her adorable pug puppy, can talk! It's magic - and a wish come true! But it's not Lily's wish... Lily and her little brother James soon discover that something must have happened during the storm - the town's wishes have been granted, but to all the wrong people! Lily, James and Bug must work out which wish belongs to who, and sort everything out before Christmas Eve - otherwise no one will get what they want for Christmas.