System Dynamics Modeling for the Complexity of Knowledge Creation within Adaptive Large Programs Management.- The Rio de Janeiro, Brazil, experience using digital initiatives for the co-production of the public good: The case of the Operations Centre.- Data base processing programs with using extended base semantic hypergraph.- Assessment of academic digital platform through social networks in Economics degree.- Analysis for Software Process Improvement: A Systematic Literature Review.- Analysis of Data Science Tools for Sensor-Based Assessment of Quality of Life in Health Care.- Collaborative Process Mapping to Improve Work Instructions and Standardized Work.- Who can assess Human Resources performance in IT/IS projects: a review.- Analysing Functional Paradigm Concepts: The JavaScript Case.- Stochastic Petri Nets with Changeable Layout.- Analysing Functional Paradigm Concepts: The JavaScript Case.- Simple Network Management Protocol for Remote Telemetry Systems in Urban Environments.- User Modeling Framework for Context-Aware Recommender Systems.- Baby steps into an E-Health: Internet of Things in a doctor's office.- Learning Core Concepts of Business Information Systems Engineering by Teaching - Lessons Learned from a Comparative Teaching Experiment.