Using a case-based format that mirrors real-world scenarios involving patients and clinicians, Drs. Liao, Staloff, and Joo impart foundational health systems knowledge and skills in ways that are intuitive, enjoyable, and accessible for clinicians and health system leaders alike.

The book is divided into two parts. Part I follows the journey of a patient navigating systems factors that influence her care across care settings. Part II follows the journey of a clinician working to improve care delivery using "systems solutions" from fields such as quality improvement, design thinking, change management, and implementation science. Together, the book provides foundational and actionable training in health systems for a wide range of clinical and non-clinical team members and leaders in health care. Readers will not only understand how our health care system works; they will be equipped to improve it.

• Provides foundational knowledge about health systems and a toolbox of solutions for improving care delivery
• Includes takeaways and multiple-choice questions to reinforce key concepts and learning points
• Illuminates how systems factors can influence health care access, cost, quality, and equity
• Uses a case-based approach to provide a point-of-care guide
• Presents systems factors that influence care delivery across clinicians and care settings (e.g., ambulatory, emergency, hospital, postacute)
• Illustrates systems solutions that can be used to improve care delivery from fields such as quality improvement, change management, design thinking, implementation science
• Serves as an ideal resource for clinicians across specialties and fulfills ACGME requirements for systems-based practice and quality improvement