Twenty years ago, we wrote 4 best selling, ISO 9001 books. They were fun times. Quality was Job #1. W. Edwards Deming, Joseph Juran, Phil Crosby, and other quality gurus were considered quality management and general management authorities. We would give a quality or ISO talk and then walk away with 1 or more clients.
So why are we writing another book on quality and replowing a topic that has been written about extensively? The challenge is there is little information on Risk Based Thinking (RBT) addressing ISO 9001:2015 and ISO other management system standards. ISO: Risk Based Thinking is the first book on RBT and operational risk. This book in its second edition is the first update.
So why are we writing another book on quality and replowing a topic that has been written about extensively? The challenge is there is little information on Risk Based Thinking (RBT) addressing ISO 9001:2015 and ISO other management system standards. ISO: Risk Based Thinking is the first book on RBT and operational risk. This book in its second edition is the first update.
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