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The Client-Centered Law Firm

The Client-Centered Law Firm

How to Succeed in an Experience-Driven World

by Jack Newton
Paperback
Publication Date: 28/01/2020

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The legal industry has long been risk averse, but when it comes to adapting to the experience-driven world created by companies like Netflix, Uber, and Airbnb, adherence to the old status quo could be the death knell for today's law firms.

In The Client-Centered Law Firm, Clio cofounder Jack Newton offers a clear-eyed and timely look at how providing a client-centered experience and running an efficient, profitable law firm aren't opposing ideas. With this approach, they drive each other. Covering the what, why, and how of running a client-centered practice, with examples from law firms leading this revolution as well as practical strategies for implementation, The Client-Centered Law Firm is a rallying call to unlock the enormous latent demand in the legal market by providing client-centered experiences, improving internal processes, and raising the bottom line.
ISBN:
9781989603321
9781989603321
Category:
Management: leadership & motivation
Format:
Paperback
Publication Date:
28-01-2020
Publisher:
Page Two Books, Inc.
Country of origin:
Canada
Pages:
314
Dimensions (mm):
216x140x18mm
Weight:
0.4kg

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