This ready-to-use staff training manual covers three basic areas: safety and sanitation, food production skills and service ability. Discusses standard industry procedures and practices with instructions for customizing to individual restaurant operations. Presents 30 training outlines featuring ready-to-photocopy transparency masters and employee materials such as summaries, exercises and quizzes. Also includes a variety of suggested training techniques.
- ISBN:
- 9780471552079
- 9780471552079
-
Category:
- Service industries
- Format:
- Paperback
- Publication Date:
-
15-09-1992
- Language:
- English
- Publisher:
- John Wiley & Sons Inc
- Country of origin:
- United States
- Pages:
- 416
- Dimensions (mm):
- 282x212x22mm
- Weight:
- 0.93kg
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WA Metro: 3-6 working days
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WA Remote: 4-12 working days
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