This text takes a close look at how such familiar and pervasive productions of computing as voice mail, bar codes, laptops and the Web have become embedded in all our lives forcing us to narrow the scope of our choices, our modes of control and our experiences with the real world. Drawing on narratives from fields that range from military command, air traffic control and international fund transfers to library cataloguing and supermarket checkouts, the book shows that we are rapidly making irreversible, and at times, harmful changes in our business, social and personal lives to comply with the formalities and restrictions of information systems. The threat is not the direct one once framed by the idea of insane robots or runaway mainframes usurping human functions for their own purposes, but rather the gradual loss of control over hardware, software and function through networks of interconnection and dependence. What Rochlin calls the computer trap has four parts: the lure, the snare, the costs and the long-term consequences. The lure is obvious: the promise of ever-more powerful and adaptable tools with simpler and more human-centred interfaces.
The snare is what usually ensues -