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Warranty Management and Product Manufacture

Warranty Management and Product Manufacture

by D. N. Prabhakar Murthy and Wallace R. Blischke
Paperback
Publication Date: 28/10/2010
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The only recent book to cover "Stage 3" warranty management, linking strategic and operational aspects for manufactured products.


Shows how to make warranty management an effective tool for enhancing customer satisfaction.


Uses minimal mathematics and presents accounting and legal aspects of warranty management in an easily understandable style.


Written by two of the world's leading experts in warranty management.
ISBN:
9781849969642
9781849969642
Category:
Technical design
Format:
Paperback
Publication Date:
28-10-2010
Language:
English
Publisher:
Springer London Ltd
Country of origin:
United Kingdom
Pages:
302
Dimensions (mm):
235x155x17mm
Weight:
0.49kg

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You can find this item in:

Product design Physics Production & quality control management Industrial quality control Maths for engineers Industrial chemistry & manufacturing technologies Reliability engineering Technology: general issues Engineering: general Technical design Management of specific areas Sales & marketing Security & fire alarm systems Management & management techniques Cybernetics & systems theory
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