How Organizations Manage What They Know
Paperback
Publication Date: 26/04/2000
The definitive primer on knowledge management, this book will establish the enduring vocabulary and concepts and serve as the hands-on resource of choice for fast companies that recognize knowledge as the only sustainable source of competitive advantage. Drawing on their work with more than 30 knowledge-rich firms, the authors - experienced consultants with a track record of success-examine how all types of companies can effectively understand, analyze, measure, and manage their intellectual assets, turning corporate knowledge into market value. They consider such questions as: What key cultural and behavioral issues must managers address to use knowledge effectively? What are the best ways to incorporate technology into knowledge work? What does a successful knowledge project look like - and how do you know when it has succeeded? In the end, say the authors, the human qualities of knowledge - experience, intuition, and beliefs - are the most valuable and the most difficult to manage. Applying the insights of "Working Knowledge" is every manager's first step on that rewarding road to long-term success.
- ISBN:
- 9781578513017
- 9781578513017
- Category:
- Personnel & human resources management
- Format:
- Paperback
- Publication Date:
- 26-04-2000
- Language:
- English
- Publisher:
- Harvard Business Review Press
- Country of origin:
- United States
- Edition:
- 2nd Edition
- Pages:
- 224
- Dimensions (mm):
- 236x157x17mm
- Weight:
- 0.32kg
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