The patient–clinician interface is the most sacrosanct space in healthcare.

How well we inhabit that space informs how well we deliver care.

A system is perfectly designed to deliver the results it does, so if those results include preventable errors – fatigue, burnout, bullying and ‘never’ events – then something is amiss.

In Authenticity, change becomes possible.

Nurses:

Awesome today;

Awesome tomorrow;

Awesome always.

But only ever human.

And only ever as good as the system allows us to be.

Increasing the technical skill of a health care clinician makes for incremental change.

Improve the culture within which we work and suddenly quantum change is possible.

Patient safety and clinician wellbeing are functional imperatives.

Authenticity is the key driver towards reducing healthcare delivery risk.

Choose to agree or disagree, but only the brave will seek to understand.