The reality of day-to-day engagement practice is at odds with the importance of engagement and the regularity with which it happens. We need to build the capability of anyone planning engagement or consultation, in order to have this important work achieve its potential in influencing policies and programs.

Choosing to Engage is an easy-to-read guide to stakeholder engagement planning, with an emphasis on how engagement should connect to outcomes, to help you design better public policies and services.

This book will help you better understand stakeholder engagements and how they can be planned in parallel with policy and program design. Included is a handy reference guide to 35 engagement techniques, plus a special section on how to handle those tricky collaborative engagements.