Great design thinking workshops don't happen by accident. They need clear goals, deliberate planning and a terrific facilitator to guide a group to great outcomes. This book will help you to plan and facilitate great workshops. You'll learn how to determine workshop goals and plan with a flexible structure. You'll understand how to frame the workshop, introduce activities and manage time. You'll get the best out of people by breaking activities into achievable chunks and building skills. And you'll get tips for working with people, managing groups and handling the unexpected.