Fierce Conversations is a way of conducting business. An attitude. A way of life. Communications expert Susan Scott maintains that a single conversation can change the trajectory of a career, marriage or life. Whether these are conversations with yourself, partner, colleagues, customers, family or friends, Fierce Conversations shows you how to have conversations that count. Scott reveals how to:

*Overcome the barriers to meaningful conversations

*Express who you are and what you believe

*Confront tough issues with courage, confidence and sensitivity

*Overcome fear to get to the heart of the problem

*Inspire followers, attract believers and build visions that become reality

*Bring about real change through talking

*Encourage others to reveal their true opinions

Packed with exercises and questionnaires to help you have the best conversations possible, Fierce Conversations will revolutionise the way you communicate.