This booklet enlightens you on how insurers reason, operate and interact with you in the insurance business. You shall also be introduced to the nine (09) phases of a pandemic or epidemic and how insurers reason / react when operating at each phase.

This booklet enlightens you on how insurers reason, operate and interact with you in the insurance business. You shall also be introduced to the nine (09) phases of a pandemic or epidemic and how insurers reason / react when operating at each phase.
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