Key features include:
- A thorough outline of the international environment that firms and consumers find themselves in.
- In terms of critical literature this text makes extensive use of truly international marketing theories and models, rather than merely using generic marketing theories and models in an international context.
- Comprehensive coverage of international consumer behaviour such as country-of-origin theories and models.
- Increased coverage of the service sector.
- Greater emphasis on corporate social responsibility and ethics.
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