Japan-An A-Z Guide is your handy guide to living, working and traveling in Japan-or doing business with the Japanese. The book will gently guide you through all aspects of Japanese life-from catching bullet trains and office etiquette to eating sushi and karaoke singing

Written by one-time Australian Executive Woman of the Year, the author draws on her own experience-with a practical and personal approach. First published over 20 years ago, it has been updated with input from Toshiya Ozaki, Professor of International Business at Rikkyo University-and remains an extremely useful guide to dealing successfully with the Japanese in business or day to day living.

Containing relevant facts, amusing anecdotes and case studies, you’ll readily see the power of DeVrye’s common sense approach. Presented in an easy to read format, with chapter headings, listed alphabetically, that you can readily refer to, you'll learn the basics of:

A ccommodation, allowance & automobiles

B anking, bowing and baseball

C ommunication and useful phrases

D eath, decisions and discretion...

...Z aibatsu and a zillion other tricks for new players

About the author: Catherine DeVrye has a proven track record as a successful manager and communicator.

She lived and worked in Japan as Human Resource Manager for IBM’s Asia Pacific Headquarters in Tokyo; where she gained a first-hand commitment to quality service.

Today she is a #1 best-selling author of books on customer service and a professional speaker on five continents. She has worked in both the private and public sectors in senior roles in government and IBM. Apart from her client list that reads like a Who’s Who of the business world, DeVrye has lectured at the Melbourne Mt Eliza Business School and IMD in Switzerland. She is the author of 7 other non-fiction books. For results, check out: www.greatmotivation.com