Essential Skills for a Successful IT Career

Written by the leading authority on CompTIA A+ certification and training, this instructive, full-color guide will help you pass CompTIA A+ exam 220-802 and become an expert PC technician. Mike Meyers' CompTIA A+ Guide to 802: Managing and Troubleshooting PCs, Fourth Edition is completely up to date with the new CompTIA A+ standards. Inside, you'll find helpful on-the-job tips, end-of-chapter practice questions, and hundreds of photographs and illustrations. End-of-chapter solutions and answers are only available to instructors and are not printed inside the book.

Learn how to:

• Troubleshoot CPUs, RAM, BIOS settings, motherboards, power supplies, and other PC components


• Implement and troubleshoot hard drives


• Install, upgrade, maintain, and troubleshoot Windows XP, Windows Vista, and Windows 7


• Work with the Registry and understand the Windows boot process


• Work with Ethernet and TCP/IP


• Implement and troubleshoot wired and wireless networks


• Manage and maintain portable PCs


• Work with smartphones, tablets, and other mobile devices


• Troubleshoot printers


• Secure PCs and protect them from network threats


• Work with virtualization technologies

Electronic content features:

• Practice exams for 802 with hundreds of questions


• An "Introduction to CompTIA A+" video by Mike Meyers


• Links to Mike's latest favorite shareware and freeware PC tools and utilities

Each chapter includes:

• Learning objectives


• Photographs and illustrations


• Real-world examples


• Try This! and Cross Check exercises


• Key terms highlighted


• Tech Tips, Notes, and Warnings


• Exam Tips


• End-of-chapter quizzes and lab projects