Conflict with one's children or students can turn a great day into a miserable one. But avoiding necessary confrontation and the difficulty it can bring isn't the answer, either. What's needed is a guide, a master script, for discussing troublesome issues with a child or teen in a way that ends up better than it starts.

In this ebook, child and adolescent psychologist, Dr. James Sutton, outlines ten, simple steps for resolving conflicts effectively, even with a "difficult" youngster. The goal becomes one of creating a place for the child or teen to be a part of the solution. One grandmother, facing challenges in raising her 14-year-old granddaughter, was please with the outcomes of the strategy discussed in this book. "It was better than six months of therapy!" she exclaimed.