The Smart Solution Book explains each tool in detail – what it is, when and how to use it, its strengths and its limitations. The tools range from quick fixes, which can be used by someone working alone, to large scale solutions which can be used by groups of 100 and more. You can also use the tools separately or in combination with each other.

• Frame problems so they can be solved


• Find a solution to even the most intractable problem


• Enjoy the process of problem solving, whether alone or in collaboration with others


• Become more creative in your thinking so that, over time, solutions begin to present themselves

The Smart Solution Book will change your way of thinking about business problems: apply the techniques and see the solutions unfold.

The full text downloaded to your computer

With eBooks you can:

• search for key concepts, words and phrases


• make highlights and notes as you study


• share your notes with friends

eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps.

Upon purchase, you'll gain instant access to this eBook.

Time limit

The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.