2025 Recipient of the Shingo Publication Award

In The Mistakes That Make Us, Mark Graban, author of the bestselling Lean Hospitals, shares stories and insights from his popular podcast, "My Favorite Mistake," to teach leaders and teams how to create a culture of continuous improvement where mistakes are seen as opportunities for growth.

Drawing on interviews with over 200 successful entrepreneurs, executives, and thought leaders, Graban reveals how to transform mistakes into breakthroughs and cultivate a workplace where employees feel safe to experiment, innovate, and take risks.

This book will help you:

• Build a psychologically safe environment where employees can speak up without fear of punishment


• Develop a growth mindset that embraces challenges and sees setbacks as learning opportunities


• Implement practical tools and techniques for preventing mistakes, identifying root causes, and driving continuous improvement


• Create a culture of rewarded vulnerability that fosters trust, collaboration, and innovation

The Mistakes That Make Us is an essential guide for any leader who wants to create a high-performing organization that thrives on learning and innovation. It's a must-read for anyone who wants to unlock the power of mistakes and achieve extraordinary results.