In 1994, Intel’s Pentium processors suffered from floating point bug. Surprisingly for Intel, once the consumers became aware of the bug, rather than reaching out to manufacturers, they were calling Intel directly. It became obvious at that point that Intel has become a household name. Even though it’s selling to enterprises, consumers think of it as a consumer electronics company and have same expectations of customer service

Chapter 1. The Google Way

- Chapter 2. Smart Way

- Chapter 3. Start Up Way

- Chapter 4. Additional Way

- Chapter 5. A Practical Way

- Chapter 6. Hacking Way

- Chapter 7. Crowd Sourcing Way

- Chapter 8. Passion Way

- Chapter 9. Purple Cow & Linchpin Way

- Chapter 10. Entrepreneur's Way

- Chapter 11. The Flat Way

-Chapter 12. Dollars Way