Following the death of Kris Kringle, the operation of Christmas is taken over by a shadowy organization known as the Company who shutter the toy line at the North Pole and reestablish their base in the newly minted city of Yule Tide. Suspecting their motives, the Archangelic Council recalls its liaison to Christmas—an angel named Harold. When Harold refuses to return to Heaven, he is stripped of his wings and is grounded on Earth. His influence gone, Harold is fired by the Company and becomes a none-too-successful private investigator. But when he is hired by the beautiful wife of a Company executive to locate her missing husband, Harold sees a chance at redemption. Searching for the missing man, Harold uncovers secrets that the Company will protect at all costs. He must also balance his growing attraction to his client with a renewed hope of regaining his wings.