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Customer Accounting

Customer Accounting

Creating Value with Customer Analytics

by Paolo Perego and Massimiliano Bonacchi
Paperback
Publication Date: 21/12/2018

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This book is designed to meet the needs of CFOs, accounting and financial professionals interested in leveraging the power of data-driven customer insights in management accounting and financial reporting systems. While academic research in Marketing has developed increasingly sophisticated analytical tools, the role of customer analytics as a source of value creation from an Accounting and Finance perspective has received limited attention. The authors aim to fill this gap by blending interdisciplinary academic rigor with practical insights from real-world applications. Readers will find thorough coverage of advanced customer accounting concepts and techniques, including the calculation of customer lifetime value and customer equity for internal decision-making and for external financial reporting and valuation. Beyond a professional audience, the book will serve as ideal companion reading for students enrolled in undergraduate, graduate, or MBA courses.
ISBN:
9783030019709
9783030019709
Category:
Financial accounting
Format:
Paperback
Publication Date:
21-12-2018
Publisher:
Springer Nature Switzerland AG
Country of origin:
Switzerland
Pages:
87
Dimensions (mm):
235x155mm
Weight:
0.45kg

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