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Hug Your Customers

Hug Your Customers

Love the Results

by Jack Mitchell
Paperback
Publication Date: 14/04/2004
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RRP  $29.99

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Add a personal touch to sales and achieve astounding results. 'For three generations we've been hugging customers, and they've been hugging us back. It's natural to treat people well and surprise them with positive acts, because that's how everyone loves to be treated. So try it. Read the book, then give somebody a hug. Give them a smile, ask them how their kids are. Pick up the phone and call your best customer. Just see if it works. I'll bet a nickel that it does' Jack Mitchell
ISBN:
9780141015224
9780141015224
Category:
Customer services
Format:
Paperback
Publication Date:
14-04-2004
Publisher:
Penguin Books Ltd
Country of origin:
United Kingdom
Pages:
304
Dimensions (mm):
197x130x18mm
Weight:
0.21kg
Jack Mitchell

Jack Mitchell is a Stanford-educated poet and scholar who has taught at Holy Cross in Worcester, Massachusetts, and is currently associate professor of Classics at Dalhousie University. He is based in Halifax, Nova Scotia, where he lives with his wife and two kids-both big Star Wars fans.

This title is in stock with our Australian supplier and should arrive at our Sydney warehouse within 1 week of you placing an order.

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Please check the estimated delivery times below for your region, for after your order is despatched from our warehouse:

ACT Metro: 2 working days
NSW Metro: 2 working days
NSW Rural: 2-3 working days
NSW Remote: 2-5 working days
NT Metro: 3-6 working days
NT Remote: 4-10 working days
QLD Metro: 2-4 working days
QLD Rural: 2-5 working days
QLD Remote: 2-7 working days
SA Metro: 2-5 working days
SA Rural: 3-6 working days
SA Remote: 3-7 working days
TAS Metro: 3-6 working days
TAS Rural: 3-6 working days
VIC Metro: 2-3 working days
VIC Rural: 2-4 working days
VIC Remote: 2-5 working days
WA Metro: 3-6 working days
WA Rural: 4-8 working days
WA Remote: 4-12 working days

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Customer services Management & management techniques
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